We want you to be completely satisfied with your purchase. If something isn’t right, here’s how we can help.
Last updated: July 2026
Returns are accepted within 3 days of delivery, provided the fabric is unused, unwashed, uncut, and in its original packaging with tags intact.
The following cannot be returned:
Contact us at sales@goldenfabrics.store or via WhatsApp at +92 323 1057525 within 3 days of delivery, along with your order number and reason for return. Our team will guide you through the next steps.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect, in which case Golden Fabrics will cover the return shipping.
Once we receive and inspect the returned item, we’ll notify you of the approval status. Approved refunds are processed within 5-7 business days, via the original payment method (bank transfer refund for prepaid orders, or as otherwise arranged for Cash on Delivery orders).
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product, and we’ll arrange a replacement or refund at no additional cost to you.
If you’d like a different color or fabric instead of a refund, contact us and we’ll be happy to arrange an exchange, subject to availability.
