Find answers to the most common questions about our fabrics, ordering process, shipping, and policies. Can’t find what you’re looking for? Contact our support team for assistance
We offer three main categories of premium unstitched fabrics:
Premium Cotton: Soft, breathable, and versatile – perfect for year-round comfort. Each suit comes in 4.5 metres.
Wash & Wear: Wrinkle-resistant and easy to maintain – ideal for a modern, polished look. Each suit comes in 4 metres.
Embroidered Collection (Karhai): Elegant hand-embroidered designs available in both cotton and wash & wear – perfect for festive and formal occasions.
We are proud to partner with Pakistan’s most reputable textile mills. Our collection features authentic fabrics from:
Gul Ahmed
Lawrencepur
Asco (Azeem Sons)
Shaffer
Grace
Markhor
Admani
R.A.
We may add more premium brands to our collection in the future.
We follow industry-standard measurements:
Cotton Fabric: 4.5 metres per suit
Wash & Wear Fabric: 4 metres per suit
Embroidered (Karhai) Fabrics: Measurements vary by design – please check individual product pages for details
All product pages clearly mention the exact length and fabric composition.
Yes, absolutely! We believe in complete transparency. Every product page includes:
Fabric Composition: Detailed breakdown of materials (e.g., 100% Cotton, Cotton-Polyester blend, etc.)
Care Instructions: Washing and maintenance guidelines to help your fabric last longer
If you have any specific questions about fabric care, our support team is happy to assist.
Yes! Our Embroidered Collection features beautiful Karhai designs available in both:
Cotton Karhai – Traditional elegance with breathable comfort
Wash & Wear Karhai – Embroidered designs with easy-care convenience
Simply browse the Embroidered Collection category and filter by your preferred fabric type.
Yes, absolutely! Each brand offers multiple articles with a wide range of colors. You can find everything from classic neutrals to vibrant seasonal shades. Product pages display all available color options for each article.
Ordering is simple:
Browse our collection and select your desired fabric
Choose your preferred color and quantity
Click “Add to Cart”
Proceed to checkout, fill in your shipping details, and complete payment
You will receive an order confirmation via email
Yes, we welcome customers to visit our retail location. You can experience the fabric quality in person and get personalized assistance from our team.
Store Address: [Insert Your Full Address]
Store Hours: [Insert Business Hours]
We maintain real-time inventory. Products that are out of stock are automatically hidden from the store. This way, you only browse items that are currently available for purchase. We restock regularly, so check back often for new arrivals!
We process orders quickly to ensure fast delivery. If you need to cancel or modify your order:
Please contact us immediately at [Insert Phone Number] or [Insert Email]
If the order hasn’t been processed for shipping, we will do our best to accommodate your request
Once shipped, we cannot cancel the order, but you can return it following our return policy
We offer reliable nationwide delivery across Pakistan. Shipping costs and delivery times vary based on your location. Standard delivery typically takes 2-5 business days. Exact shipping charges are calculated at checkout.
Most orders are delivered within:
Major Cities (Karachi, Lahore, Islamabad): 2-3 business days
Other Cities: 3-5 business days
You will receive a tracking number once your order is shipped so you can monitor the delivery status.
Yes! We offer free shipping on orders above [Insert Amount] PKR. For orders below this amount, shipping charges are calculated at checkout. Keep an eye out for special promotions and seasonal offers!
Currently, we only deliver within Pakistan. We are exploring international shipping options and will announce any updates in the future. For now, we are focused on providing the best service to customers across the country.
We want you to be completely satisfied with your purchase. If you are not happy with your order:
Return Period: You can return items within 7 days of delivery
Condition: Items must be unused, unwashed, and in their original packaging with tags attached
Return Process: Contact our support team to initiate the return
Refund: Refunds are processed within 5-7 business days after we receive and inspect the returned item
Please note: Shipping charges are non-refundable.
Yes, we offer exchanges for size, color, or design preferences. Simply contact our support team within 7 days of delivery, and we will guide you through the exchange process. Exchanges are subject to product availability.
We take great care in packaging and quality checking every order. However, if you receive a damaged or incorrect item:
Please contact us immediately at [Insert Phone Number] or [Insert Email]
Share photos of the product and packaging
We will arrange a replacement or full refund at no additional cost to you
Your satisfaction is our top priority, and we will resolve the issue promptly
We offer secure and convenient payment options:
Cash on Delivery (COD) – Pay when your order arrives
Bank Transfer – Direct deposit to our bank account
All online transactions are encrypted and secure.
Absolutely! We take your security seriously. Our website uses SSL encryption to protect all sensitive information. We do not store your payment details on our servers, and all transactions are processed through secure payment gateways.
Yes, Cash on Delivery is available for all orders across Pakistan. You can pay in cash when your order is delivered to your doorstep. Please ensure you have the exact amount ready as drivers may not carry change.
We’re here to help! Reach out to us through any of these channels:
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Live Chat: Available on our website
WhatsApp: [Insert WhatsApp Number]
Store Visit: [Insert Store Address]
Our support team is available [Insert Hours, e.g., Monday-Saturday 10 AM – 8 PM].
Stay connected with us:
Subscribe to our Newsletter – Get updates directly in your inbox
Follow us on Social Media – [Insert Social Media Links]
Check our Website – New arrivals and offers are posted regularly
Don’t miss out on exclusive discounts and fresh collections from your favorite brands!
Didn’t find the answer you were looking for? Our team is ready to assist you with any inquiries about our fabrics, orders, or store policies.
Experience our premium fabric collection in person. Our friendly team is available to help you with fabric selection, measurements, and styling advice.
📍 Shop no 8-A, Barkat Plaza, Bank Road. Saddar, Rawalpindi
🕐 Mon–Sat: 11:00 AM – 09:00 PM
Speak directly with our customer support team for quick assistance with orders, product availability, or any questions.
📞 +92 323 1057525
💬 +92 323 1057525
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